Our Team Of Experts

Natalie Goertz holds a BScN (UWO, London, Ontario) and is a registered nurse. She is currently completing a master’s degree in clinical epidemiology. Natalie is certified through the Certification Board of Infection Control and has experience in all levels of health care including a large tertiary health care centre, a large community hospital as well as public health. She has managed an Infection Prevention and Control department in acute care. Natalie has served as co-chair of the IPAC-Canada Surveillance and Epidemiology Interest Group and as President for the IPAC-Canada Southwestern Ontario Chapter. She has extensive knowledge of program development and evaluation for Infection Control Programs, Environmental Services, and Reprocessing Departments and has successfully led these groups through the Accreditation process. Natalie has experience in conducting, participating, and evaluating research on infection control practices and has presented research findings at national and international conferences including IPAC-Canada, APIC, and SHEA.

Stefan David graduated from Guelph University with a degree in Systems and Computing Engineering. He is a professional engineer with experience in mechanical and electrical designations. Stefan has a keen interest in business development and has spent 8 years’ experience managing Toshiba’s Canadian operations. He is well versed in all project phases, including green field development, contract negotiations and project delivery. Stefan has completed the CSA Designing for the Future Z8000 – Canadian Health Care Facilities and Effective Implementation and Practical Application of Infection Control During Construction, Renovation and Maintenance courses. He is a key member of IPAC Consulting’s leadership team through strategic business development and guiding future direction.

Youhanna, is a microbiologist who is Certified in Infection Control (CIC) by the Certification Board of Infectious Diseases and Epidemiology (CBIC). With a post-graduate certification in infection control from the University of British Columbia and as a Lean Six Sigma Green Belt holder, Youhanna is a recognized expert. He leads the Consultant Team at IPAC Consulting, bringing extensive experience across healthcare sectors, including acute care, long-term care, and surgical centers.

Specializing in integrating IPAC principles into construction, renovation, and design (CRMD) projects—particularly for long-term care facilities—Youhanna collaborates with architects, engineers, and contractors to minimize infection risks and ensure regulatory compliance. His expertise includes evaluating site conditions, mitigating cross-contamination risks, and aligning design features with infection control guidelines.

Through his leadership, Youhanna helps create safe and compliant healthcare environments that prioritize patient safety and operational efficiency.

Stephanie brings over a decade of management experience and three years of specialized consulting expertise in construction and film to her leadership role at IPAC Consulting. Her extensive background allows her to effectively navigate challenges and deliver tailored solutions.
As head of Operations and Consulting Services, Stephanie ensures seamless integration of operations and consultancy, fostering enduring partnerships built on trust through her commitment to client relations.
Stephanie’s journey is marked by a relentless pursuit of excellence, a passion for innovation, and impactful leadership. She empowers teams, fosters collaboration, and drives transformative change at IPAC Consulting.

Michael is an accomplished public health professional with a diverse background. With experience as a public health inspector and a health and safety trainer, he brings a keen eye for detail, and a wealth of practical knowledge and expertise to the field of infection prevention and control.

Michael is a lifelong learner. He is particularly passionate about infection prevention and control and the way it intersects with the fields of ergonomics, and human health risk assessment. Michael continuously seeks to expand his knowledge and expertise expertise in these important areas by consulting in a variety of sectors, including dentistry and construction. Michael has been involved in a variety of Construction projects at IPAC Consulting including Centre for Addictions and Mental Health Chatham Children’s Treatment Centre Peel Memorial Hospital and Waasegiizhig Nanaadawe’iyewigamig Health Access Centre Weeneebayko General Hospital

Bassam is a Web Developer and IT Specialist with a Bachelor’s degree in Software Engineering from Applied Science University. With 8 years of experience in web development and IT, he brings a wealth of knowledge and expertise to every project.

Elroy Damian Joseph is serving as an instructional designer at IPAC Consulting. With prior experience as an instructional designer at Lambton College and as a proud graduate of the institution, he brings a wealth of knowledge to his role. His forte lies in curating engaging and innovative learning experiences for clients. Beyond work, he is often found behind a camera, capturing moments.

Melissa’s journey into client relations commenced during her early work experience at Canada’s Wonderland. There, she discovered immense satisfaction in directly engaging with clients, nurturing relationships, and ensuring their return for more. This initial spark ignited her pursuit of higher education, culminating in her graduation from Wilfrid Laurier with a major in sociology and a minor in criminology.

Her academic journey has furnished her with a solid foundation for excelling in client relations. Through her studies in sociology and criminology, Melissa has honed invaluable skills, including a profound understanding of human behavior, adept conflict resolution, critical thinking, cultural sensitivity, effective communication, and empathy. These skills serve as the pillars for establishing trust, resolving conflicts, and delivering exceptional client service.

Recognizing the pivotal role clients play in any organization, Melissa’s primary objective is to provide service that benefits both the client and the company. She is dedicated to ensuring that every client interaction is characterized by professionalism, understanding, and a genuine commitment to achieving mutually beneficial outcomes.

Alex Fullerton holds a Bachelor of Applied Science from Queen’s University with First Class Honours. With over 5 years of experience in software development, including web development frameworks, data visualization platforms, and database management systems, Alex specializes in writing, testing, and maintaining high-quality code in Agile for a variety of software applications.
He is skilled in leading the development and management of enterprise solutions, training teams, and ensuring process compliance. His expertise with enterprise software has allowed him to design and optimize workflows, build dashboards, and ensure data integrity for critical business processes—contributing to the efficiency and success of projects.
Alex is committed to professional development, staying up to date with the latest trends and technologies. He is excited about contributing to the development of impactful software for infection prevention and control.

Stephen McGhee is a passionate and versatile multidisciplinary designer with over a decade of hands-on experience in product design (UI/UX), web design, and graphic design. He excels in crafting seamless digital experiences from concept to launch, ensuring that every detail is purposeful and user-focused.
Throughout his career, Stephen has led cross-functional teams, collaborating across both design and development. His dedication to creating innovative solutions that connect users with products in meaningful ways has consistently enhanced the digital experience. With his ability to bridge the gap between design and code, Stephen is committed to delivering impactful, user-centered solutions that elevate every project he undertakes.

Jacob is a dedicated and detail-oriented professional with a strong data analysis and healthcare coordination background. With experience managing large datasets, implementing quality control measures, and improving procedural efficiencies, Jacob excels in enhancing data-driven decision-making processes. In prior roles, he has demonstrated expertise in collaborating with interdisciplinary teams, strategic problem-solving, and client advocacy, showcasing his ability to manage care services and address potential barriers to successful outcomes. Jacobs’ BSc Degree in Health Studies from the University of Toronto, combined with his continuous learning in Health Data Analytics and Long Term Care Coordination, equips him with a comprehensive understanding of healthcare processes and infection control principles. He is committed to applying his skills in data analysis, project management, and quality improvement to drive excellence in infection prevention and control.

Sara leverages her expertise in marketing and graphic design to craft compelling narratives. With a Bachelor’s in Social Communication and Journalism and a degree in Arts, she has over 10 years of experience in marketing and communication across Canada, Peru, and Colombia. She specializes in developing promotional materials and coordinating internal and external communications.

Passionate about workplace inclusion, social justice, and community development, Sara believes there is a place for everyone. She has experience consulting on workplace inclusion for people with disabilities.

Krishnakumar Valliappan holds a Master of Engineering (M.Eng) degree from Concordia University and a Bachelor of Engineering (B.E) degree. At Concordia, he served as a teaching assistant, guiding undergraduates through data-driven projects. With over two years of experience in full-stack development, he specializes in creating solutions that seamlessly integrate software engineering, data analytics, and business insights.

Rincy is a dedicated Instructional Developer at IPAC Consulting, combining a strong academic background with hands-on experience in instructional design and e-learning development. With a postgraduate diploma in E-Learning Design and Training Development from Lambton College, Rincy specializes in creating impactful, learner-focused training solutions.

As a health and safety and human resources professional, Renee brings 20 years of experience to her role at IPAC Consulting. She has a diverse background, including work in health care, automotive, retail, food services, full-cycle logistics, and training. This breadth of experience enables her to deliver tailored solutions based on industry best practices, legislation, and accepted standards. Renee holds certifications in Human Resources Management and Occupational Health and Safety and is a Canadian Registered Safety Professional (CRSP) through the BCRSP.

Renee’s passion for health and safety, as well as human resources, is rooted in building relationships that foster honest dialogue and lifelong learning. She views each experience as an opportunity to grow, using the tools, resources, and lessons learned to develop unique solutions both internally and externally.

Avery is a passionate and driven public health professional with a strong foundation in health promotion, equity, and systems-based thinking. A recent graduate of the Bachelor of Public Health program at Brock University, Avery brings a deep commitment to community well-being and a growing expertise in infection prevention and control.

Known for her empathy, strong communication skills, and dedication to continuous learning, Avery is especially interested in how public health intersects with healthcare access, health equity, and environmental factors. Her lived experience in both rural and urban communities has shaped her perspective on the importance of culturally relevant and inclusive care.

As an emerging professional, Avery is excited to contribute her knowledge to the field of infection prevention and control and is eager to collaborate across sectors to improve health outcomes. She is currently expanding her experience through consulting opportunities and remains deeply committed to helping others through education, advocacy, and evidence-informed practice

Emma is a recent graduate from the University of Ottawa where she earned a Joint Honours Bachelor’s degree in Political Science and Gender and Feminist Studies. Through her studies, she developed a strong foundation in policy analysis and inclusive approaches to organizational development.

Her academic background, combined with hands-on experience as a legislative assistant, has equipped her with the ability to navigate complex systems and support high-level operations with efficiency and precision, maintain accuracy, and implement effective systems.

Known for her exceptional organizational skills, meticulous attention to detail, and thoughtful, process-oriented mindset, Emma approaches each task with a sense of purpose and care, aiming not only to complete work efficiently but to improve systems for long-term sustainability.

John is an experienced infection prevention and control professional with a strong background in health sciences, psychology, and healthcare leadership. He is currently LTC-CIP certified, and is pursuing his CIC as well to continue diversifying his knowledge and expertise of infection control in all healthcare settings.

With over five years of experience leading IPAC programs in long-term care, John brings a deep understanding of regulatory compliance, system-level implementation, and workplace health and safety. His combined expertise in behaviour or change, health education, and team development enables him to effectively implement best practices and support sustainable improvements in healthcare environments.

John is particularly passionate about mentorship and leadership in healthcare, and is committed to empowering professionals through education, guidance, and collaborative problem-solving. His work is grounded in evidence-based strategies, with a focus on driving safe, effective, and people-centered infection prevention and control practices.