Pathogen Patrol – November 2024

Enhancing Staff Readiness and Compliance Through Education
By: Jacob Whittock
Outbreaks in LTC facilities pose significant* risks, given the vulnerability of residents and the high rates of comorbidities. Recent seasonal influenza and other NCRV outbreaks have highlighted the importance of staff readiness and compliance with infection prevention and control best practices to minimize transmission, maintain safety, and reassure residents and families. LTC facilities can foster trust, promote adherence to protocols, and improve outcomes by prioritizing outbreak education amongst staff, residents and families. Educating staff is a requirement under the Fixing Long-Term Care Act, 2021, but the content and timing of this education can make all the difference.
Training programs focusing on straightforward, jargon-free language eliminate confusion and foster better comprehension of policies, safety protocols, and resident care requirements. Studies have found that an increase of 20% in hand hygiene rates, done through targeted education and availability, was found to reduce the prevalence of healthcare-acquired infections (HAI’s) by 40%*.
Clear communication makes staff members feel more engaged and empowered, which reduces errors and enhances compliance. Additionally, open lines of communication allow for questions and feedback, creating a supportive learning environment. By prioritizing clear, accessible training, long-term care facilities can strengthen staff readiness and consistency, ultimately improving the quality of care provided to residents.
Timely training can act to introduce new best practices in infection prevention and control and fill any potential gaps in knowledge. In my experience, staff are eager to participate in educational sessions, especially when presented before respiratory outbreak season. Implementing a comprehensive hand hygiene program has been found to translate to 22 fewer deaths and cost savings of approximately 5 million dollars rates over 17 months**. Staff are all aware of how stressful an outbreak can be and want to be part of the solution. Through timely education, staff are given the knowledge and gain the confidence to trust in their training, bring up any concerns, as well as escalate issues that might arise.
Incorporating updated guidelines and industry best practices into training materials keeps education relevant and staff informed about emerging risks, such as the newest COVID-19 Variant XEC, and improves prevention measures. Additionally, recognizing and rewarding improvements fosters a positive culture, motivating teams to stay vigilant and engaged. By establishing a cycle of assessment, feedback, and adaptation, LTC facilities can enhance both staff competency and safety, ultimately reducing the risk of outbreaks and building resilience across the organization.
Supporting a culture of safety and accountability in facilities is essential for effective infection prevention. Leadership sets the tone by prioritizing safety, modelling proper practices, and fostering transparency. Infection prevention and control teams can only speak to best practices so much before they get diminishing returns, but timely education can act to reinforce these same principles to staff in a different environment. Clear, enforced protocols make expectations consistent, while non-punitive reporting systems encourage staff to speak up about risks or lapses without fear. Team-based goals and peer support promote mutual accountability, helping staff feel empowered to remind one another of safety practices. By continually learning from incidents and staying adaptable to new infection control guidelines, LTC facilities create a proactive environment where safety and accountability are ingrained.
* McGeer, A. “Hand Hygiene by Habit”. Infection prevention: practical tips for physicians to improve hand hygiene. Ontario Medical Review, November 2007, 74.
** Sickbert-Bennett, E. E., DiBiase, L. M., Willis, T. M., Wolak, E. S., Weber, D. J., & Rutala, W. A. (2016). Reduction of Healthcare-Associated Infections by Exceeding High Compliance with Hand Hygiene Practices. Emerging Infectious Diseases, 22(9), 1628-1630. https://doi.org/10.3201/eid2209.151440.

One of our LTC Advanced course students shares her personal journey with us, read her testimonial and get inspired!

When I first started learning about infection prevention and control (IPAC), I thought I had a pretty good grasp of the essential concepts. After all, I had experience working in LTC homes, and I had learned about IPAC practices in my studies. But after completing the IPAC Advanced Course from IPAC Consulting, I quickly realized that there was so much more to learn—especially when it comes to the complexities of IPAC in LTC homes and healthcare settings.
The IPAC Advanced Course
As part of my journey working in LTC homes, I enrolled in the IPAC Consulting Advanced Course. This course was designed to deepen learners’ understanding of IPAC programs and provide us with practical tools to navigate the complexities of infection prevention. The course was broken down into modules, which made it easier to follow and learn at my own pace. Each module offered evidence-based practices that I could use to improve my knowledge and apply them in real-world settings, ensuring my understanding was up-to-date and relevant.
The course covered a wide range of topics under the umbrella of infection prevention. It started with the core elements of an IPAC program and strategies for minimizing the spread of infectious diseases. From there, it delved into more complex topics like microbiology and the epidemiology of infectious diseases—areas that I hadn’t fully explored in my career before.
One of the key parts of the course that stood out to me was the focus on environmental cleaning, disease surveillance, and risk assessment. These are critical components of infection control, especially in LTC homes. For example, the environmental cleaning module provided me with in-depth knowledge about pathogen transmission, disinfectant methods, and cleaning protocols. This was incredibly valuable because I hadn’t fully understood just how detailed cleaning and disinfecting processes need to be in LTC settings. Now, I can better understand the cleaning practices required to support overall infection control efforts.
Flexibility of the E-Learning Experience
One thing I really appreciated about the course was its flexibility. The module-based format allowed me to tailor my learning to my schedule, which was particularly important because I was juggling between my shifts at work and my personal life. Each module took about 2 hours to complete, and I was able to break it up over several days, making it easy to learn at my own pace. This flexibility meant I could focus when I had the time, without feeling rushed or overwhelmed.
Applying What I Learned
Taking the IPAC Advanced Course from IPAC Consulting has been a truly eye-opening experience for me. It’s not only broadened my knowledge but has also deepened my understanding of infection prevention, particularly in the context of LTC homes. Before taking this course, I knew the basics of infection control, but I didn’t fully appreciate how complex it can be to manage infection risks in these environments.
I learned how to identify areas for improvement, ensure compliance with IPAC standards, and help create safer environments for residents, visitors, and coworkers. The course provided me with the knowledge and practical tools I need to make a meaningful difference.
Looking back on my experience, I’m so glad I took the IPAC Advanced Course! It not only expanded my knowledge of infection prevention but also transformed the way I think about infection control in LTC settings. I now have a much deeper appreciation for how comprehensive and multi-faceted infection prevention truly is.
For any healthcare professional or student interested in IPAC, I highly recommend the Advanced Course. It’s a fantastic way to gain a deeper understanding of infection prevention and ensure that the health and safety of everyone in long-term care environments is protected.

April 2025 is closer than you think!
Register now and prepare for your LTC-CIP BOARD EXAM!
Advance your career with our live course on advanced infection prevention and control concepts for LTC.

Our course includes:
– Comprehensive resources for exam readiness
– In-depth case studies relevant to real-world scenarios
– Interactive live discussions to enhance learning
– Practice tests to assess understanding and readiness
– Advanced infection prevention and control concepts for LTC settings
We can’t wait for the exciting events ahead in 2025!
Hope to see you there—schedule a time with us!
